crisp-spire

Our Story

crisp-spire was founded with a clear purpose: to help Birmingham residents access the social support they are entitled to. Too often, we saw people struggling unnecessarily because they found the benefits system confusing or intimidating. We established our practice to bridge that gap.

Over the years, our team has grown from a small advisory service into a comprehensive consultancy covering pensions, disability benefits, housing support, and more. What has not changed is our commitment to treating every client as an individual, not just another case number.

We believe that everyone deserves clear, honest guidance when navigating the welfare system. Our consultants take the time to understand your situation fully before recommending any course of action. This personalised approach has earned us a strong reputation throughout the West Midlands.

Our Values

The principles that guide everything we do.

Expertise

We invest continuously in training and professional development to stay ahead of legislative changes and policy updates.

Integrity

We provide honest assessments of your situation, even when the news is not what you hoped to hear. Transparency builds trust.

Compassion

Behind every claim is a person facing real challenges. We approach every case with empathy and genuine care for your wellbeing.

Efficiency

We know that delays can cause real hardship. Our streamlined processes are designed to move your case forward as quickly as possible.

Meet Our Team

Dedicated professionals with deep expertise in UK benefits and pensions.

Jonathan Harrington

Senior Benefits Consultant

Claire Edmondson

Pension Specialist

Marcus Oyelaran

Appeals Coordinator

Priya Sharma

Client Relations Manager

Our Birmingham Office

Located in the heart of Birmingham city centre, our office is easily accessible by public transport. We chose this location deliberately to make our services available to residents across the West Midlands.

Our premises are fully accessible, with step-free access and facilities for clients with mobility requirements. We can also arrange home visits or video consultations for those unable to travel to our office.

We understand that visiting us may feel daunting, especially if you are dealing with health issues or financial stress. Our team works hard to create a welcoming, non-judgmental environment where you can discuss your circumstances openly.

About Us